Processing time: 1-3 days (this is the time required to process the order from the time you place your order to the time the order is dispatched.)
All items are shipped from Nairobi, Kenya.
- Fargo Courier: for delivery in Nairobi, it's environs, major towns; and across the the country.
These are sent via DHL Express with tracking number. (DHL does not deliver to a P O Box).
Delivery time for international orders takes 3-8 days.
Please ensure that you indicate your phone number and email address which are requirements by DHL.
Customs, Duties and Import Taxes:
Please note that international orders may be delayed at customs. Import duties and taxes at the destination country may apply at an extra cost to the buyer. Any customs and import duties charged once the parcel reaches its destination must be paid by the recipient of the parcel. Please contact your local customs office for information about current customs charges before placing your order.
Shipping charges are calculated based on weight of the items purchased and final destination; this information will be available on your cart. In case your country does not appear on the cart, please reach us on firstname.lastname@example.org or call/WhatsApp us on +254712921755.